Showing all 8 results
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Telephone Support
£15.00Basic telephone support where we listen to your question and resolve the issue with you over the phone for £15 per 0.5 hour.
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Web Update Support
£15.00We will undertake to make minor corrections to your Joomla or WordPress site. This would be additional text / corrections to an existing page / text block. Minor revisions where appropriate, ie update of telephone numbers, address and so on. More complex changes would be permitted after discussions and time and cost agreement made. £15 per month.
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Email Question and Screen Support
£20.00Send us your question via email and we will resolve look at the problem then resolve the problem with you via screen sharing at £20.00 per 0.5 hour.
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Web Site Backup and Storage
£25.00We will backup your Joomla or WordPress website and store the resulting backup away from your web server / hosting on a monthly basis. This would require access to you Joomla or WordPress admin in order to install the backup plugin and create the backups. £25 per month.
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Online Screen Support
£30.00An appointment with screen sharing to that you can show us the problem and then we guide you through the resolution for that problem for £15 per 0.5 hour..
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Offsite Resolution Support
£40.00You will need to send us your problem, with or without supporting files, to enable us to resolve your problem and return the solution (with files if needed) to yourself for £40 per hour.
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Web update + Backup
£40.00This combines the 2 products of Web Update and Web Backup and Support into a single package with a discounted price as we have found many customers use both. £40 per Month.
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Onsite Support
£60.00This is where we arrange to visit you at your site and then resolve the problem directly.We charge £60 per hour and a one off travelling charge up to £30 depending on distance travelled.
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